Lost in Translation – Avoiding the “Pho-Pas”
My urges young Vietnamese entering multicultural work environments not to assume their good language skills will allow them to understand others. Listening at a deeper level is required.
“Being fluent in English doesn’t mean we don’t have to go the extra miles of trying to adapt, being flexible and being truly active listeners,” says My, founder and CEO of EQ at Happiness Quotient.
“Words are not enough. There is non-verbal communication. Listen with your body and listen with your heart. It’s different than just listening to the words.”
Personal Edge equips RMIT students with the soft skills they will need in the workforce.