Workplace Culture

"Why You, As A Manager Need To Develop Emotional Intelligence?"

“Why you, as a manager, need to develop Emotional Intelligence?”

One of the most essential traits of effective managers is having emotional intelligence. It is what gives them the ability to motivate people and have a good understanding of the value of connecting with others. It doesn’t matter what kind of business you, yourself might be involved in, but as a company manager, you need to get to know your people. It’s a tough job. It’s tough because there are so many complexities, even idiosyncrasies and personal traits for every individual. In the final analysis, no two persons are really exactly alike. Everyday Triggers.   Simple everyday triggers can prompt you to be mad, glad, sad or happy. This is because, over time, we cognitively develop prompters that allow us to feel a certain way about things and events. 6 pm on a Friday can make you feel excited and anticipating. It’s your poker night with the boys! You cry watching some silly late, late soap opera about a forlorn love affair. These emotions and triggers are examples of what make us rare and unique personalities, but it’s also what makes your job as a top honcho pretty darn hard. You must possess enough emotional intelligence to acquire an understanding of the guys who must follow your lead. When you don’t have this, your people would tend to feel disengaged at work. In essence what this says is that if company leaders are not doing a good job at leading, it’s almost a sure thing, they lack the emotional intelligence to motivate their teams and push them to achieving top performance. Here’s What Can Happen When Managers Lack Empathy Or Emotional Intelligence.   The worst thing about these managers without empathy is that they’re mostly unaware of it. It’s a sort of a behavioral pattern where they can’t see beyond their own biases and beliefs. As such, people who work with them become not only discouraged, they also get to feel like they’re living in hell! Pretty soon, they’d be dragging their feet going to work. Sure, there are many ways and styles of leadership, but one that doesn’t appreciate the values of working as a team will always bring down a company’s productivity. There is today a continuing low level of job satisfaction among companies This is true surprisingly even among those employees who receive fat paychecks. Reason? Their leaders lack emotional intelligence and are therefore unable to empathize with their people. So, How Do You Develop Your Emotional Intelligence?   There is no magic pill for this. Slowly but surely, get to know the guys in your team. Try to get insights and understanding of what’s going on and why these guys respond to orders and decisions in a certain way. The more you get to know about them, the clearer you’ll see their true motivations and how you can help make them better. Naturally, it will depend finally whether or not a person would want to change their bad habits and become a good potential leader, so really, you’ll need to get a feel for your people and hear them out. It can only be good for your organization. Don’t dilly-dally. Start developing your emotional intelligence now!

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“What organizations need inorder to be creative?”

Creativity, innovation and a propensity to think out of the box have been proven to be the hard-working, tested characteristics of an organization that have become a successful player in the industry they move in and pursue their business. But before we start to answer “What do companies need to be creative?” We need to accept the belief of numerous experts and management gurus that creativity is not born. It is bred. It is not a question of either you have it or you don’t.   Kenneth Robinson, one of the most-watched TED talk of all times says …if you ask kindergartens who are creative, the odds are that you’ll find just about everyone raising their hands. If you ask adults, very few will show hands … And this is where the tragedy lies. We all start out with great potential and then grow up in a society or join organizations that somehow beat and hammer that creativity out of most of us. And so, the challenge to us HR professionals , or as leaders of organizations is to create a workplace environment for people to be creative enough to do the best work that they could ever have done in their lives.   3 Things You Can Do to Induce Creativity in the Workplace:   1)   Create trust and foster curiosity within your organization. Building trust in your people and among themselves is a good, starting block. What you would want is for everyone to believe they are continuous learners and have this pervading atmosphere, this what’s-a-better-way-to-do things stirring in their minds and prevailing at all times.   2)   Invest in training continuously and believe in improving the skill sets of your people. Make sure this gets to be a two-way street. It is not the sole responsibility of the leader. It is also every team member’s responsibility. In other words, these regular training and learning sessions should be a partnership.   3)   Encourage diversity and difference of opinion. In an atmosphere where a wide range of skill sets and open dialogue are encouraged, open discussions often lead to creativity and ultimately better job performance.   Organizations who can find it within their capabilities and resources to do all these three things are those that will tend to grow and enjoy success.   

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“Brainwriting: The best alternative to brainstorming”

  For countless years, brainstorming was the big buzzword among large, progressive corporations and business organizations around the world. It’s been so ingrained in our working processes and systems, everybody but everybody was into it. Call in some members of the staff, put them in a room with a whiteboard and pentel pens, center on a problem or an issue and creative solutions will flow like the giant waterfalls of Niagara, right? Wrong. As it turned out in recent years, the professed effectiveness of brainstorming doesn’t come anywhere close to its popularity, such that today, management gurus regard it as highly overrated, pure folly and a waste of time.     What The Research Says    In a research study conducted by the 3M company, it found that people working in teams or groups as in brainstorming sessions come up with thirty to forty percent (30-40%) less ideas than those individually working and their ideas tended to be of poorer quality. Why is this? What happens? “Anchoring” : During a brainstorming session there is this thing that crops up known as “anchoring”. This is where earlier ideas are likely to influence the rest of the discussions. Norms and limitations get to be established as to what good solutions might be. This then inhibits the expression of new or different ideas and which consequently engenders the nemesis of creative thought: Groupthink. Pressure Of Conformity : Because brainstorming is biased towards early ideas, it favors less the creative ones because of a phenomenon known as “Pressure of conformity”. As the brainstorming session goes on, the team members, wanting to make a good impression will often come up with the most obvious solutions. Everybody in the team then ends up centering on those ideas, leaving the potentially better ones unexpressed and unexplored.     “Brainwriting” : Write First, Talk Second     As suggested by leading professors, Leigh Thompson and Loran Nordgren from the Kellogg School of Management in the U.S., an effective alternative to brainstorming could be “Brainwriting”. The whole idea is anchored on the principle that the process that generates ideas should be separate from the discussions. In other words, write first, talk second. Not like brainstorming, brainwriting is effective in generating ideas when performed in complete solitude. Backing this up is a finding in a related research study that says brainwriting generates 20% more ideas and 42% more original ideas than those groups who did their brainstorming the traditional way. The Reason Brainwriting Works. It works because when people think without outside influence or stimuli, their thought processes are not encumbered by any kind of judgment. There’s no pressure to conform, no fear of sounding and looking inane or being ridiculed. It’s a simple process of having everyone quietly write down their ideas and anonymously submit these. The whole team then discusses all the ideas in a systematic manner.     And so the next time your organization starts to plan out a brainstorming session, bring out the idea of “brainwriting”. If it’s new creative ideas and solutions you’d be looking for, it’ll make sense to try this new creative approach.

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