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Emotional Intelligence – A Core Competency for Modern Leadership
85% of our financial success was due to skills in “human engineering”, personality, and ability to communicate, negotiate, and lead. They found that 15% was due to technical ability (Carnegie Institute of Technology) Daniel Kahneman found that people would rather do business with a person they like and trust rather than someone they don’t, even if that the person is offering a better product at a lower price.